Effective Communication with Veterans: Tips and Insights
Are you unsure how to engage with people who have served in combat?
Get valuable insights that will help you communicate appropriately and with respect through an interactive simulator designed for the educational series «Veterans: Experience. Interaction».
For instance:
* in the middle of the night, you wake up as your partner, returning from the battlefield, inadvertently pushes you. They are disoriented and continue to act as if they are still in combat. What should you do next?
* at work, a veteran colleague begins joking about grim subjects like death and war. How should you respond?
The simulator will offer several action options and provide expert explanations, helping you understand how your behavior can affect your interaction with a veteran.
Remember that each person's experience is unique and requires a personalized approach. If you are unsure how to act appropriately, be sincere, patient, and do not hesitate to ask questions.
For more information on how to engage effectively with veterans, check out the educational series «Veterans: Experience. Interaction», available on the Diia.Education platform and the YouTube channel «How Are You?»
This educational series is initiated by the Ministry of Digital Transformation as part of the communication campaign «How Are You?» of the nationwide mental health program launched by First Lady Olena Zelenska. The project continues the section «Guide to Accessibility» — a guide to proper communication — and is implemented with the support of the Coordination Center for Mental Health of the Ukrainian government, the NGO «Accessibility», and Visa, a participant of the «Business without Barriers» community.
